We have prepared some short guidelines to help you get on our site:

  1. Click on the 'New Member' box which is located at the top left of the Home page. Alternatively, click here
  2. Enter all your personal details on the registration page. This is where codeholders should enter their code into the three boxes.
  3. Select your own username and password. DO NOT put spaces in your user name or password. Click on either the "free" or the "paid" membership button.
  4. If you are registering as a free member, skip steps 5 and 6.
  5. The registration code is case sensitive! Make sure that you enter the code EXACTLY as it appears on your email or card (either capitalize or leave the letters lower case where appropriate).
  6. The 'dashes' which separate the letters and numbers in your code are displayed on the screen, and you DO NOT need to enter them yourself.
  7. Make sure that your computer's "cookies" are on. Otherwise, we won't be able to recognise your login. Cookie settings are contained within your browser. To find out how to make sure that cookies are enabled on your computer, click here
  8. Click on the "sign up" button.


If you still have problems please call us on 020 7938 1975 and we will be happy to help.